Cosolution IM Protector
Self-hosted TG/WA customer asset protection
In their words
Cosolution IM Protector is a self-hosted messaging control platform for teams that run revenue and customer support on Telegram or WhatsApp. It keeps customer conversations, account access, handover records, and audit trails under company control, so a departing employee, banned account, or unmanaged device does not take the customer base with it. Built for overseas sales teams, Web3 operations, cross-border commerce, and support teams that need customer-asset protection without forcing customers into a new chat app.
Fact file
Web app- Web
- iOS
- Android
- Telegram
- Deployment
- 100% self-hosted
- Time to launch
- 2 to 4 weeks
- Security
- AES-256 and SSL/TLS
What is Cosolution IM Protector?
Teams running customer support and sales operations on Telegram and WhatsApp use Cosolution IM Protector to secure conversation histories and customer assets under their own infrastructure. The platform routes every customer message directly to a company-owned server, preventing departing personnel or unmanaged devices from removing communication records and client lists.
Self-hosted conversation archiving and control
The software connects to existing Telegram and WhatsApp channels while maintaining a 100% self-hosted database. Administrative controls include multi-account isolation on single mobile devices, where entering distinct passwords separates business accounts from routine profiles. Security provisions block data leaks through visible and invisible watermarking, sensitive word interception, and external contact isolation. If a device is lost or an employee leaves without returning hardware, administrators trigger a remote wipe that operates with heartbeat retries or activates automatically through repeated incorrect login attempts.
AI assistance and activity tracking
Conversations feed into operational workflows through private AI assistants trained on internal product manuals, FAQs, and standard operating procedures. The system monitors customer activity levels and detects cooling engagement to auto-assign stagnant accounts to available representatives. Deployment takes between two and four weeks on company-managed servers with unlimited user accounts included under the platform license.