Cosolution IM Protector

Cosolution IM Protector is a self-hosted messaging control platform for companies that run revenue and customer support through Telegram or WhatsApp. It addresses a structural risk in chat-based selling: when the customer relationships live in personal chat accounts, a departing employee, a banned account, or an unmanaged device can walk away with the customer base.

What does it protect?

The platform keeps the company's messaging assets under company control: customer conversations, account access, handover records, and audit trails. When an employee leaves, their conversations and contacts are handed over rather than lost; when an account is banned, the history survives; when management needs to review how a customer was handled, the audit trail exists. Customers keep chatting on Telegram or WhatsApp as before — the point is control on the company side without forcing customers into a new chat app.

Who is it for?

The stated audience is teams whose business actually flows through messengers: overseas sales teams, Web3 operations, cross-border commerce, and support teams. In those settings the chat thread is the customer file, the deal record, and the support history all at once — which is precisely why losing it hurts.

When would a company choose it over cloud alternatives?

Self-hosting is the differentiating choice. Teams handling sensitive customer conversations — or operating in environments where routing chats through a third-party cloud is unacceptable — keep the entire platform on infrastructure they control. For companies that have already lost a customer list to an employee departure or an account ban, the platform is the structural fix rather than a policy memo.