Entergram

Real personal Telegram accounts connect to a shared workspace through Entergram without replacing conversations with bots. Teams manage customer relationships, support tickets, and sales pipelines from a single dashboard that routes each account through its own dedicated proxy. Rather than relying on the restricted Telegram Bot API, the platform works directly with existing personal identities and folders.

Multi-Account Inbox and CRM Pipeline

Conversations from multiple personal accounts land in a single shared inbox where teammates assign owners, set priorities, and add custom columns such as deal size and stage. A spreadsheet-like table view and a drag-and-drop Kanban board organize inbound leads across all connected identities. Users can turn any chat into a trackable support ticket with status tags, priority markers, and SLA tracking linked back to the exact source message by ID. A team inbox manages unread messages, paying client lists, and internal chats without requiring account switching on phones.

Analytics, Broadcasts, and Model Context Protocol

Response time metrics, reply rates, and message volumes appear automatically across every connected account on a performance dashboard, complete with heatmaps highlighting busiest hours. Broadcast messaging sends templated updates to selected contacts with dedicated IP proxies protecting each send. The Model Context Protocol endpoint connects external AI agents such as Claude, ChatGPT, Perplexity, and Gemini to the workspace. This integration allows AI assistants to triage incoming chats, draft replies, pull customer history across accounts, and sync chat notes into tools like Notion and Zendesk.