Entergram
Telegram CRM for sales teams, built for real accounts.
Entergram is the first CRM built specifically for Telegram, connecting personal accounts into a shared workspace. Teams can manage sales, support, and community conversations at scale.
Key Features
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Multi-Account Inbox: Connect unlimited personal Telegram accounts to one workspace.
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CRM Pipeline: Spreadsheet-like table view and drag-and-drop Kanban board for deals.
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Ticketing System: Convert Telegram chats into trackable support tickets.
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Telegram MCP Server: Connect AI agents like Claude, ChatGPT, and Cursor to your chats.
Advanced Capabilities
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Broadcast Messaging: Send templated messages safely with dedicated IP proxies.
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Chat Analytics: Response time metrics, heatmaps, and team performance dashboards.
What is Entergram?
Entergram is a specialized customer relationship management and support platform designed specifically for teams that operate on Telegram. Addressing the challenge of managing multiple personal Telegram accounts without relying on limited bot interfaces, the software unifies chats into a single shared workspace equipped with pipelines, help desk ticketing, and team analytics.
Target Audience and Workplaces
The platform is tailored for sales departments, support groups, marketing teams, and community managers across startups, agencies, and businesses that handle high volumes of customer communication through Telegram. It eliminates the need to juggle multiple phones or rely on fragmented tools by providing role-based access control and isolated workspaces for team members.
Core Functionality and Unique Capabilities
Operating directly on real Telegram accounts rather than bot-scoped APIs, Entergram offers custom CRM columns, Kanban boards, targeted broadcast messaging with dedicated proxies, and detailed response-time metrics. Furthermore, it features the first Model Context Protocol (MCP) server for personal Telegram accounts, allowing developers and organizations to integrate AI agents from Claude, ChatGPT, n8n, and Make.com directly into their real-time messaging data.