September 21, 2026 · Updated September 29, 2026
Customer Support

SoftSync AI

AI-powered CRM for small teams

In their words

SoftSync AI is an AI-powered CRM built for small and mid-sized teams. It automatically syncs contacts, emails, and calendar activity across your team so reps spend less time on data entry and more time selling. Features include AI-assisted lead scoring, automated follow-up reminders, and native email/calendar integrations.

Fact file

Web app
Price
Subscription
$29 per seat
Runs on
  • Web
Sign-up
Account required
Built for
small and mid-sized teams · startups · go-to-market teams
Connects to
  • Claude
  • ChatGPT
  • Codex
  • Gmail
  • Outlook
  • Airtable
  • Attio
  • HubSpot
Languages
English
Starting Price
$29 per seat
AI Integration
MCP server
Compiled from softsync.ai · Sep 2026Spot a mistake? Tell us

What is SoftSync AI?

Startups and growing B2B sales teams managing scattered customer data can run their sales day in a single workspace with SoftSync AI. Instead of bouncing between an inbox, spreadsheet, and separate tools, users view customer records, pipelines, calendars, emails, meetings, notes, and reminders on one dedicated page designed to load instantly without spinners or lag. Reps capture leads, manage flexible records, send email, and capture meetings while letting automation handle routine updates.

Connecting AI assistants directly to customer data

Unlike standard customer relationship management tools that treat artificial intelligence as a bolted-on chatbot, the platform exposes a Model Context Protocol server. This underlying architecture allows Claude, ChatGPT, Codex, or any compatible AI assistant to read records, create customers, move deals, and send emails directly rather than merely describing them. An automation feature named Autopilot handles routine tasks when users describe them in plain words, such as notifying the team when a deal goes quiet.

Flexible views and team setup

Teams can structure their information as a table, pipeline, or calendar depending on their current workflow. The software provides seat-based pricing starting at twenty-nine dollars per seat, alongside custom enterprise options for larger organizations. Go-to-market teams migrate their records and keep customer context together so representatives spend less time on manual data entry and more time selling. The system runs fully inside static web pages with simple navigation, allowing members to start without reading a manual or hiring an outside consultant.

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