Relanco
Email & SMS payment reminders for Canadian contractors.
In their words
Relanco is an automated billing tool designed to help Canadian contractors get paid faster by streamlining the follow-up process for overdue invoices. It integrates seamlessly with QuickBooks and FreshBooks to send bilingual SMS and email reminders based on customizable schedules.
Key Features
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Automated Reminders: Automatically detects overdue invoices and sends professional, polite, or firm reminders via text or email.
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Bilingual Support: Provides native-sounding Quebec French and Canadian English templates tailored for the construction and trade industries.
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Seamless Integrations: Connects directly with QuickBooks Online and FreshBooks using secure OAuth for real-time syncing of payments.
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Reply Tracking: Automatically captures client replies to SMS reminders within a centralized dashboard.
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Compliance: Fully compliant with Canadian messaging regulations (CASL/LCAP) and Law 25 privacy standards.
Fact file
Web app- Web
- QuickBooks Online
- FreshBooks
- Email limit
- 500 reminder emails/month
- SMS limit
- 200 SMS reminders/month
- Free trial
- 30 days
What is Relanco?
Connecting invoices and tracking replies
Automated invoice follow-ups run directly for Canadian contractors through Relanco, removing the manual work of chasing overdue payments. The workflow starts by linking QuickBooks Online or FreshBooks through a secure OAuth connection, which automatically syncs clients and invoices. Users can also add clients and invoices manually or import data via CSV. Once connected, the platform monitors invoice due dates against active reminder sequences. These sequences span five stages, starting three days before the due date with a friendly nudge, moving to a polite message on the due date, and escalating through concerned, firm, and final notice reminders.
Bilingual messaging and compliance rules
Reminders dispatch through SMS, email, or both channels depending on the configured sequence. For French-speaking clients, the system uses Quebec French phrasing tailored for the construction and trade industries rather than literal translations. When clients reply to SMS reminders, incoming messages route directly to a centralized dashboard. If a client replies with STOP or ARRÊT, the system automatically removes them from future messaging to comply with CASL and LCAP standards. Paid invoices in the accounting software cancel pending reminders in real time, while individual clients can also have reminders paused manually from the dashboard with a single click.