Relanco

Relanco is an automated payment reminder tool built specifically for Canadian contractors who are owed money on overdue invoices. It connects to QuickBooks Online or FreshBooks, detects invoices that have gone past due, and sends professional reminder messages by SMS and email on a customizable schedule — so the follow-up happens without the contractor having to make awkward phone calls or remember who owes what.

How does it work in practice?

The integration runs over secure OAuth with real-time syncing, so when a client pays in QuickBooks or FreshBooks, reminders stop automatically. Contractors choose the cadence and the tone — polite, professional, or firm — and Relanco escalates according to the schedule. When clients reply to an SMS reminder, the responses are captured in a centralized dashboard instead of landing on a personal phone. Templates are bilingual by design: native-sounding Quebec French and Canadian English, written for the construction and trades context rather than generic office language.

Who is it for?

The tool is aimed at Canadian contractors and trade businesses — the segment where chasing payment is a chronic, personal chore and where Quebec clients make bilingual communication a real requirement, not a nice-to-have. Compliance is part of the pitch: Relanco states full compliance with Canadian messaging regulations (CASL/LCAP) and Law 25 privacy standards, which matters for anyone sending automated commercial messages in Canada.

When would someone choose it over generic dunning tools?

General-purpose invoice chasers exist, but few combine Canadian regulatory compliance, Quebec French templates, SMS with reply tracking, and native QuickBooks/FreshBooks sync in one tool. Relanco's bet is that a contractor in Ontario or Quebec is better served by software built for exactly their situation than by a global tool configured to approximate it.